Frequently asked questions
Straight answers about what ShopSynco is, who it's for, and what it does.
No coding · WhatsApp & Instagram ready · Built for sellers worldwide
Questions about ShopSynco
What is ShopSynco?
ShopSynco is an ecommerce platform and online store builder for small businesses, retailers, and social-commerce sellers. It helps you create a professional online store and manage products, inventory, customers, orders, payments, and online sales — all from one platform, with no coding required.
Who is ShopSynco for?
ShopSynco is built for small businesses, retailers, and social-commerce sellers — including WhatsApp sellers, Instagram sellers, boutiques and fashion labels, and small retailers putting their shop online for the first time.
Is ShopSynco an ecommerce platform?
Yes. ShopSynco is an ecommerce platform and online store builder: it covers the storefront, product catalogue, inventory, orders, customers, and payments a business needs to sell online, all in one place.
Can I create an online store with ShopSynco?
Yes. ShopSynco lets you create a professional online store without any coding — add your products, set up your storefront, and start selling in minutes.
Can I sell through WhatsApp?
Yes. ShopSynco turns WhatsApp Business into a real storefront. You share one store link, and customers can browse, order, and pay without you tracking every order by hand through chat.
Can Instagram sellers use ShopSynco?
Yes. The same product catalogue and store link work across Instagram, WhatsApp, and any other channel you already sell through — you manage it once, from one dashboard.
Does ShopSynco support online payments?
Yes. ShopSynco supports online payments through Razorpay and Stripe, alongside cash on delivery.
Can I manage inventory?
Yes. ShopSynco includes product and inventory management with variants (like size and colour), so stock counts stay accurate as orders come in.
Can I manage orders?
Yes. Every order is tracked in one place, from checkout through to delivery, along with the customer's details and order history.
How much does ShopSynco cost?
ShopSynco offers monthly plans for every stage of business, from a first online store to an established, high-volume one. Every plan includes hosting, payment integration, inventory management, and support. See the Pricing page or get in touch for current plan details.
Is ShopSynco available in India?
Yes. India is where ShopSynco is built, supported, and most widely used today.
Is ShopSynco available in the UAE?
Yes. ShopSynco is available to sellers worldwide, including the UAE.